Hennepin County is reopening in phases to lessen transmission of COVID-19 within county facilities for resident and employee safety.
Cash and food
We are processing applications and responding to phone calls.
Ways to submit documents
Please include a case number on every page of items submitted.
- Email firstname.lastname@example.org
- Fax 612-288-2981 (for childcare assistance documents, fax 612-288-2982)
- Mail to Hennepin County Human Services Dept. at P.O. Box 107 Minneapolis, MN 55440
If you do not have access to these options, there are document drop boxes available at any Human Service Center.
Available drop boxes for residents
Northwest Human Service Center (Brooklyn Center): First floor labeled Hennepin County available 7 a.m. to 5 p.m. weekdays only
Health Services Building (Downtown): Main floor lobby 7 a.m. to 6 p.m. weekdays only
West Human Service Center (Hopkins): Inside the building lobby
South Suburban Human Service Center (Bloomington): Outside building by Hennepin County entrance
South Minneapolis Human Service Center: Outside building near main entrance on Lake Street side of the building
North Minneapolis Human Service Center: Outside building near main entrance
Powderhorn (1201 East Lake Street, Minneapolis): Outside building
Renew cash assistance/SNAP
Renewal requirements for SNAP and cash assistance programs have been suspended for December, January and February. If you received a re-certification packet, please disregard it, but continue to report changes.
Complete, sign, and return the Combined Application Form (CAF) or 6-month Report, which you will receive in the mail. Send required proof of changes, with case number on each page.
Application and re-certification forms
The following forms are available for residents at the Health Services Building (downtown), Northwest Human Service Center (Brooklyn Center) and West Human Service Center (Hopkins). They will be located on a table near the drop box.
- Health Care Programs Application for Certain Populations (DHS-3876)
- MNsure Application for Health Coverage and Help Paying Costs (DHS-6696)
- Application for Payment of Long-Term Services (DHS-3531)
- Application for Certain Populations (DHS-3876)
- Combined Annual Renewal for Certain Populations (DHS-3727)
- Combined Application (DHS-5223)
- Minnesota Health Care Programs Renewal for People Receiving Long-Term Care Services (DHS-2128)
- Minnesota Health Care Programs Renewal (DHS-3418)
- Household Report (DHS-2120)
- Combined Six-Month Report (DHS-5576)
Speak to a human services representative
You can get help via phone while Human Service Centers are closed to the public.
Call 612-596-1300, Monday - Friday, 9 a.m. to 4 p.m.
- Inmates are receiving a limited number of free phone calls each week so they may stay in touch with loved ones by phone.
- Visiting hours are temporarily suspended in response to the COVID-19 outbreak.
- Visit Hennepin County Jail
Locations and hours: Find a library near you
Grab and Go service: Select locations are welcoming patrons into library buildings for short visits through a new Grab and Go service. Keep in mind, a visit to the library will look and feel different while the need for physical distancing continues.
Computer use by appointment: Many libraries can also accommodate computer use by appointment.
Recycling and hazardous waste disposal
Work continues with business hazardous waste licensing and renewal.
County business recycling staff are available remotely for businesses and organizations to improve their recycling programs. Find full information on remote technical assistance, including funding and training assistance.
Residents financially harmed by COVID-19 may be eligible for emergency rental assistance.
Evictions and mediation